SERS Forgot Keystone ID

Attention: This site is not for PSERS, Child Abuse Clearances, or Unemployment Compensation. SERS Help Desk is not able to assist with any outside agency logins.

Please enter your first name
Please enter your last name
(mm/dd/yyyy)
Please enter your birthday
Please enter your Birthday in format mm/dd/yyyy.
Please enter last four of SSN
Please enter last four of SSN


  • Please provide the following information, then we will be able to confirm your identity and e-mail your Keystone ID to the address we have on record.
    If you created your Keystone ID with an agency other than SERS, please click here.
  • First Name
  • Last Name
  • Date of Birth
  • Last for digits of SSN
  • Email Address that is on file with SERS (Keystone IDs cannot be sent to other addresses).